At advlust.com, we are excited to offer you the opportunity to pre-order certain Diode Dynamics products that are not immediately available from our in-India stock. These products are specially sourced from the US to fulfill your order. By placing a pre-order, you agree to the following terms and conditions specific to pre-order items.

1. What is a Pre-Order?

A pre-order allows you to reserve a product that is not currently in our Indian inventory. Upon receiving your payment, we initiate the special procurement process for this item directly from Diode Dynamics in the US.

2. Commitment & Payment

  • Full Payment Required: To secure your pre-order and initiate the international procurement process, full payment is required at the time of placing the pre-order. Your payment confirms your commitment to purchase the item.
  • Irreversible Procurement: Once your payment is confirmed, we immediately commit funds to our US supplier to procure your specific item. This involves international purchasing, logistics, and customs processes which incur non-refundable costs for us.

    3. No Cancellation or Refunds After Placing Order (Change of Mind)

    • Due to the special procurement nature and the significant upfront costs involved in importing pre-ordered items specifically for you from the US, all pre-orders are considered final and binding after payment has been successfully processed.
    • We do not offer cancellations or refunds for pre-ordered items due to a change of mind, incorrect ordering by the customer, or subjective dissatisfaction once the order has been placed and payment confirmed.
    • We strongly advise you to carefully review all product specifications, compatibility, and our Pre-Order Policy before confirming your purchase.

    4. Estimated Delivery Timeframe

    • Pre-ordered items typically require an estimated 6–8 weeks from the date of payment confirmation for delivery to your address in India. This timeframe accounts for international shipping, customs clearance, and final domestic delivery.
    • While we strive to meet these estimates, please understand that international logistics can be subject to unforeseen delays (e.g., customs inspections, carrier delays, port congestion). We will keep you informed of any significant delays impacting your pre-order.

    Delays: Minor or reasonable delays within the typical range of international shipping are not grounds for cancellation or refund. However, in the event of extreme and unforeseen delays (e.g., significantly beyond the 8-week estimate without reasonable explanation or continuous updates from our side), we will communicate options to affected customers on a case-by-case basis.

    5. Warranty for Pre-Ordered Items

    • Our commitment to quality remains unwavering for all products, including pre-orders.
    • In the event that a pre-ordered product is defective in material or workmanship upon delivery, or develops a manufacturing defect within its specified warranty period, it will be covered under our standard advlust.com: Official Product Warranty Policy.
    • Our "No Cancellation or Refunds" policy for pre-orders does NOT apply to defective or faulty products covered under our warranty. Please refer to our separate Warranty Policy for details on how to make a claim for a defective item.

    6. Combined Orders (In-Stock & Pre-Order)

    If your order includes both in-stock items and pre-order items, the entire order will be shipped together once all pre-order items have arrived at our Indian warehouse. If you wish to receive the in-stock items sooner, please place a separate order for them. Separate shipping charges will apply to each order. .

    7. Pre-Order Updates

    We will endeavor to provide you with updates on the status of your pre-order, particularly during key milestones like dispatch from the US and customs clearance in India.

    By proceeding with a pre-order from advlust.com, you acknowledge and accept these terms and conditions. We appreciate your understanding and patience as we work to bring you the best of Diode Dynamics.